Technology Impact Cycle Tool

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Depending on the technology you are assessing, some categories are more important than others. Here you can indicate how important you think this category is for this technology.
If this category is not applicable for this technology, please select 'Yes.'
When thinking about the stakeholders, the most obvious one are of course the intended users, so start there. Next, list the stakeholders that are directly affected. Listing the users and directly affected stakeholders also gives an impression of the intended context of the technology. There are a lot of stakeholders that are obvious (like users) but we invite you also to think about the less obvious ones. Missing a stakeholder can have great consequences. For the quick scan it is not necessary to describe how the stakeholders are affected, but later it helps to think about further questions. Questions like: Can you write down in a few words in what manner the users or stakeholders will be affected by this technology? You can limit yourself to the main / core effect (you think) this technology will have on the stakeholders. Did you really consult a stakeholder? Did you consult all stakeholders listed or did you assume the position of some stakeholders? Are you going to take the stakeholder into account? Do you think you should take all stakeholders into account? Are there any conflicting interests between groups of stakeholders? How will you resolve these conflicts?

(This question is part of the Quick Scan)

An example: Griefbot

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Did you have a brainstorm to determine all stakeholders? Even people that are not directly affected by this technology? Can you think of other stakeholders than those in the question above? In addition to end users, you can think about others in physical proximity professionals working with the technology, IT department, financial stakeholders, policy makers, etc. Do you think you should consult them? Why or why not? Can you make a list of other potential stakeholders and specify if they should be consulted or not?

An example: Griefbot

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(Only the gray shaded text is printed on the Improvement Scan canvas)

If you think about all stakeholders of this technology. If you think about stakeholders that are less obvious. If you think about the way certain stakeholders are affected by this technology and if you want to take them into consideration. If you think about all that, what would you (want to) improve? In the technology? In context? In use? The answers on questions 1-2 help you to gain insight into the stakeholders of this technology. The goal of these answers is not to provide you with a 'go' or ' no go' - decision. The goal is to make you think HOW you can improve the use of this technology.. This can be by making changes to the technology or making changes to the context in which the technology is used, or making changes in the way the technology is used.

(This question is part of the Improvement Scan)

An example: Griefbot

By our stakeholder-analysis we even more realized that we can only support one on one relationships with a Griefbot. If more people want to use the Griefbot, there will be more Griefbots. We will create one primarily user, who can allow access to other users, but they will talk to their own version.
Are you satisfied with the quality of your answers? The depth? The level of insight? Did you have enough knowledge to give good answers? Give an honest assessment of the quality of your answers.

Read more

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Some Differences Between an Organization's Public & Target Market
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